🔐 Privacy Policy
Effective Date: [Insert Date]
Company: OneTrade Capital (INTERMARKETS Corp. Ltd.)
License Number: T2024567
Jurisdiction: Union of the Comoros
At OneTrade Capital, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
By accessing our services, you agree to the terms of this Privacy Policy.
We collect personal and financial information necessary for identity verification, account setup, and investment processing. The data we collect includes:
Personal identification: Full name, nationality, gender, birth date, and address.
Contact information: Email, phone number.
Investment details: Capital invested, deposit methods, account activities.
Identification documents: Passport, ID card, utility bill (KYC compliance).
Platform usage data: IP address, device type, browser type, login logs.
Communication: Emails, chat messages, and support tickets.
We use your information to:
Register and verify your account.
Fulfill our obligations under the investment agreement.
Process deposits, returns, and withdrawals.
Communicate with you (transactional and support emails).
Improve our platform performance and user experience.
Detect and prevent fraud or suspicious activity.
Comply with legal obligations and financial regulations.
We process your data based on:
Your consent (when you register or accept our policies).
Contractual necessity (to deliver investment services).
Legal obligations (AML/KYC compliance, tax reporting).
Legitimate interests (platform security, fraud prevention).
We retain your personal information:
As long as your account is active.
For at least 5 years after your last transaction to comply with financial regulations.
Until legal or tax-related retention obligations are fulfilled.
You may request deletion after closure, subject to regulatory limits.
We do not sell your personal information.
We may share your data with:
Regulatory authorities if required by law.
KYC/AML providers for identity verification.
Payment processors or banks for deposits/withdrawals.
Technical service providers under strict confidentiality.
All third parties are bound by data protection agreements.
As we operate globally, your data may be transferred and stored on secure servers outside your country of residence. We take all necessary safeguards to protect your data during such transfers.
Under data protection laws (including GDPR if applicable), you have the right to:
Access your personal data.
Correct inaccurate or outdated information.
Request deletion of your data (subject to legal constraints).
Object to or restrict processing in certain cases.
Withdraw your consent at any time.
To exercise these rights, email: privacy@onetradecapital.com
We implement strict technical and organizational measures to protect your data:
Encrypted data transmission (SSL)
Secure account access (with 2FA optional)
Encrypted data storage
Access control policies for internal staff
Regular system audits and monitoring
Our website may use cookies and tracking tools to improve navigation and performance. You can disable cookies in your browser settings, but some features may become unavailable.
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
We may revise this Privacy Policy from time to time. You will be notified of material changes via email or platform notification. Your continued use of our services implies acceptance of the updated terms.
If you have questions about this policy or how your data is handled, contact us:
📧 Email: privacy@onetradecapital.com
📞 Phone: +33 6 44 69 98 23
🏢 Address: Fomboni, Ile de Mohéli, Union des Comores